Recent Posts

How To Prevent Secondary Water Damage

8/30/2021 (Permalink)

When you suffer water damage at either your home or business, there are so many thoughts that go through your head.  Often, those thoughts are centered around the visible effects that the water is having on your property.  Rightfully so, these are valid concerns.  Saving furniture, flooring, and personal items is very important, both financially and sentimentally.  

But there are also invisible effects that can wreak havoc on your property, causing problems immediately, as well as weeks or months down the road.  Common secondary damage can take the forms of mold or weakening of structures inside the framework of the structure.  If the remediation response is not quick enough, moisture can cause mold spores to grow.  Drywall and wood, if exposed to enough moisture can also become compromised after some time.

It is important to contact a water damage restoration professional as soon as you notice any water damage. SERVPRO of Norwalk/Wilton has over 30 years of experience working with people who have had water damage to their property.  If you have any type of water damage, call us immediately at 203.324.1642.

Autumn Fire Damage

8/19/2021 (Permalink)

As the last official month of summer is nearing its end, fall is right around the corner.  Some people may be ready for temperatures to drop a bit, while others want the warm weather to last forever.  But what we all want is to have a fun and safe autumn season.  There are many ways that fire and smoke damage can occur during this season, especially in the beginning. 

Brush Piles

Everyone likes to have a clean lawn.  Many people will turn to brush piles to eliminate fallen sticks and branches that they have cleared from their lawn.  When doing this, make sure to maintain a safe distance whenever possible.  Make sure that your fire is a safe distance from trees and other flammable structures.  Have plenty of buckets of water to use in case the flames begin to spread.

Fire Pits

As temperatures cool down, many people will begin to have fires in their backyard more frequently.  They are a nice way to relax with friends or family during the season.  Embers can easily float up and land on trees, your house, or neighboring houses.  Avoid having an outdoor fire if there is any significant wind in the area.

Cooking

More people begin to cook inside during the fall season.  Always practice safe habits like cleaning your oven regularly and using safe cooking methods.  Smoke damage in your home can cause discoloration and odors that can persist for a long time.

It is important to contact a fire damage restoration professional as soon as the fire is over to help limit and remediate the damage. SERVPRO of Norwalk/Wilton has over 30 years of experience working with people who have had fire damage to their property.  If you have any type of fire or smoke damage, call us immediately at 203.324.1642.

Is Your Sump Pump Healthy?

8/2/2021 (Permalink)

As the major storm we had a few weeks ago taught us, rainstorms can bring massive devastation to homeowners and business owners alike.  We were contacted by over one thousand people in Fairfield County who had suffered water damage due to excess rain.  Many of these damages may have been avoided if sump pumps were checked before and during the storms. 

A sump pump functions by pumping excess water away from your home or business.  When rainwater builds up and flows into your basement, it plays a vital role in keeping your structure dry.  If the pump is faulty or not working to its full potential, your risk of water damage goes up dramatically.

With more summer storms bound to happen, utilize this time to inspect your sump pump.  Make sure that it is actively pumping water out.  You can check this by putting enough water in the hole to activate it.  If it turns on, you are good to go.  If not, you should diagnose the issue.  Debris or obstructions are an often overlooked issue.  Even if the pump turns on, water needs to be able to flow freely away from the foundation. 

Sometimes water damage can occur, even when we are on top of being prepared.  In this case, call SERVPRO of Norwalk/Wilton.  We have extensive experience and will take care of you and your property.

Customer Satisfaction After Family Emergency

5/20/2021 (Permalink)

Recently, SERVPRO of Norwalk/Wilton was called regarding a biohazard cleanup.  The customer called us after their father had gotten sick in their home.  After the father was taken to the hospital, we arrived on scene.

Two of our best technicians got right to work removing the material from the affected area.  Once all the material was extracted, we sprayed disinfectant to ensure that the area was cleaned, not only to the eye, but microscopically.  After the job was done, the customer took some time to write us to let us know how we did:

“Dear SERVPRO of Norwalk/Wilton team-

We cannot thank you enough for your kindness and professionalism during the difficult situation with our dad’s apartment. You all made a very emotional and taxing time a little easier for our family - and for that we are eternally grateful. I’m more than happy to recommend your services to anyone that might have a need! THANK YOU!” 

- Ali D. & Natalya F. 

We have the skilled technicians and specialized equipment needed for your residential or commercial cleaning needs.  That’s why SERVPRO of Norwalk/Wilton should be your first call. Contact us at 203.324.1642 for assistance.

Do You Have Renter’s Insurance?

5/3/2021 (Permalink)

After a fire in your apartment or rented home, there are so many things to worry about, and so many questions that you may be asking yourself:

Is everyone OK?

What responsibilities do I have?

How will this get fixed?

How long will it take to get back to normal?

One thing that many renters in Fairfield County are most concerned with is their belongings.  Obviously, the lives of you, your family, and your pets are the most valuable things.  But this does not undermine the fact that your possessions are also important.

This is why renter’s insurance is so important to have. For a very small price, you can protect your belongings in the event of a fire. Renter’s insurance will typically cover the cost to repair or replace your belongings, such as clothing, furniture and electronics, up to the limits in your policy. If you are displaced due to the fire, additional costs you incur, like hotel bills, can also be covered.


We have the skilled technicians and specialized equipment needed for your residential fire damage remediation needs.  That’s why SERVPRO of Norwalk/Wilton should be your first call. Contact us at 203.324.1642 for assistance.

Prepare For A Storm While You Can

4/27/2021 (Permalink)

Preparing for a storm, regardless of the season, is a full-scale effort.  But it is important to protect homes and businesses alike.

Inside

- Keep a store of all important things like food, water, and medication on hand.

- Discuss an emergency escape plan.  Make sure escape routes are clear at all times.  Also designate a safe shelter area away from windows inside your home or business.

- Subscribe to your local weather alerts so you have as much notice as possible.

Outside

- If you have patio furniture, or any other items that could blow away in a storm, secure them indoors if a storm is coming.-

If there are trees that are close to your home or business, trim any branches that pose a risk of causing damage.  If any trees are dead, have them removed, as these are very susceptible to fall if winds are high enough.

- If your roof has not been inspected in a while, you should have this service performed.  This will alert you to any structural issues that you may have, which could lead to extra damage in the event of a storm.

We have the skilled technicians and specialized equipment needed for your commercial or residential storm damage remediation needs.  That’s why SERVPRO of Norwalk/Wilton should be your first call. Contact us at 203.324.1642 for assistance.

The Value Of Time

4/19/2021 (Permalink)

And what it means for you 

Disaster can strike businesses and homes alike in Norwalk and Wilton.  Whatever the season, there are always factors that can increase the probability that damage can occur at your property. How the response is handled makes all the difference. And how quickly the response happens in very important in limiting how much damage ultimately occurs, and how long it will take to get back to preloss condition. 

SERVPRO of Norwalk/Wilton prides itself on our response time, and we ensure that in two ways. 

Initial Contact

Our phone lines are open 24 hours a day. Whether you have basement flooding at 2PM or a kitchen fire at 3AM, you will speak to us when you call. 

Location

We are centrally located in Fairfield County. This means that wherever you have damage, our technicians and specialized equipment is never too far away. When necessary, we can be on scene quickly to begin the remediation process.

We have over 30 years of experience remediating all types of damage in efficient fashion.  Our skilled technicians utilize both the most effective techniques and specialized equipment to make sure that you are taken care of.  We will act fast to get your business back up and running as soon as possible.

Commercial Cleaning Is More Important Than Ever

3/23/2021 (Permalink)

We all know that the past year has changed many people’s perception of cleanliness and safety.  While Connecticut is slowly returning to normal, research shows that a large percentage of the population takes the sanitization of commercial spaces very seriously, and will make decisions taking this factor into consideration.  Over 65% of people report that they are conscious of COVID when they are outside their homes, especially when it comes to high-touch surfaces.

SERVPRO of Norwalk/Wilton is poised and ready to help businesses ensure their consumers that they are shopping or eating at a clean establishment. We use cleaning products that are safe, and are also rated highly by the CDC for viral decontamination.  Many businesses in Fairfield County have already used our services, either on an as-needed or regular basis.

We have the skilled technicians and specialized equipment needed for your commercial sanitization and cleaning needs.  That’s why SERVPRO of Norwalk/Wilton should be your first call. Contact us at 203.324.1642 for assistance.

While You Wait For Help After A Fire...

3/22/2021 (Permalink)

While your home or business may be severely affected by fire damage, focus on the safety and well-being of people first.  Determine if it is at all safe to stay inside, or if evacuation is necessary.  Treat any injuries with the proper remedies at this time.

After the fire department has extinguished the flames, you will be allowed back in the building or home.  It won’t be pretty, so you will be tempted to start the cleaning process. But there is the potential to make the damage worse by using improper cleaning methods.  You need to call a professional fire remediation company like SERVPRO or Norwalk/Wilton to properly clean the affected areas.  

Until help arrives, try to limit how much you move around in the house, so you don’t agitate soot particles that could become lodged in furniture and carpets.  Make sure that you are not tracking soot through the building, either with shoes or bare feet.  You can place old sheets or towels on top to walk around.  You should not attempt to wash any surfaces, as this may just spread the soot and smoke damage, and make it harder for the professionals to remove.

We have the skilled technicians and specialized equipment needed for your fire damage remediation needs.  That’s why SERVPRO of Norwalk/Wilton should be your first call. Contact us at 203.324.1642 for assistance.

Be Careful With Electricity After Water Damage

3/17/2021 (Permalink)

After having a water damage in your Norwalk home or business, there are many thoughts going through your head.  Many of these will be about fixing the damage that has happened.  But you need to keep your safety in the forefront of your mind, as there are many things to be wary of.  One potential hazard is that of electricity, and the threat it poses after a water damage.

Further Damage

There will be water where the damage occurred.  If there are any live wires that come into contact, they could short or spark.  If either of these occurs in close proximity to a flammable object or material, you could be at risk of a fire starting.

Safety

If a live electrical wire is in contact with the wire, you could be at risk of being electrocuted.  This obviously poses a danger to you and your family or coworkers.  Be extremely careful when navigating through the water at this time.

The first step is to turn off the main power until a professional can assess the damage, and verify that neither of the above scenarios is a risk.

We have the skilled technicians and specialized equipment needed for your water damage remediation needs.  That’s why SERVPRO of Norwalk/Wilton should be your first call. Contact us at 203.324.1642 for assistance.