Recent Fire Damage Posts

Smoke Smoke Damage Remediation: Restoring Spaces and Peace of Mind

8/4/2023 (Permalink)

Smoke damage can be one of the most distressing and challenging problems property owners face after a fire incident. Whether it's a small kitchen fire or a large-scale blaze, the effects of smoke can permeate every nook and cranny, leaving behind a trail of destruction. Smoke damage not only affects the appearance of the property but also poses health risks to occupants. In such situations, smoke damage remediation emerges as a vital process to restore spaces and bring back peace of mind.

Understanding Smoke Damage Remediation:

Smoke damage remediation is the systematic and specialized approach to cleaning, deodorizing, and restoring properties affected by smoke and fire incidents. It involves a comprehensive assessment of the extent of damage, followed by the implementation of appropriate techniques to salvage belongings, eradicate soot, and eliminate lingering odors.

The Importance of Swift Action:

Time is of the essence when it comes to smoke damage remediation. The longer smoke residue lingers on surfaces, the more it seeps into porous materials, making restoration more difficult and costly. Swift action is crucial to prevent further damage and increase the chances of successful remediation.

Professional Expertise:

Smoke damage remediation is a complex task that requires professional expertise. Certified smoke damage remediation specialists possess the necessary knowledge, tools, and equipment to handle the restoration process effectively. They employ advanced techniques such as dry cleaning, wet cleaning, and specialized deodorization methods to eliminate smoke residue and odor.

Comprehensive Restoration:

Smoke damage remediation is not just about cleaning visible surfaces. It involves a thorough examination of the entire property, including hidden areas like wall cavities, ductwork, and insulation. This comprehensive approach ensures that all smoke-related issues are addressed, leaving no room for potential health hazards or lingering odors.

Health and Safety Considerations:

Smoke residue contains harmful toxins that can pose health risks to occupants. Smoke damage remediation professionals prioritize safety throughout the restoration process. They utilize personal protective equipment (PPE) and follow industry safety standards to safeguard themselves and the property's occupants.

Smoke damage remediation is a vital process for restoring properties and bringing back a sense of normalcy after a fire incident. With prompt action and the expertise of certified professionals, the effects of smoke and soot can be effectively mitigated, ensuring that properties are thoroughly cleaned, deodorized, and safe for occupancy once again. If you find yourself facing the aftermath of a fire, seeking professional smoke damage remediation services is the first step toward rebuilding and recovering your treasured spaces.

Repainting After A Fire

5/2/2022 (Permalink)

Even having light fire damage can be very disruptive to you, your family, or your business.

Light fire damage won’t cause structural damage, or necessitate any large repairs to the building.  But what you will undoubtedly be confronted with is odor and discoloration. Depending on what the source of the fire was, the discoloration may be very hard to remove, and may be impossible to remove entirely.  So repainting the area may be your only option.  But sometimes, solely repainting the area will not solve the odor issue.

SERVPRO of Norwalk/Wilton has a solution that homeowners and business owners probably will not have access to. Prior to repainting your area, we will use special deodorization machines to draw the smell out of porous areas in your space. Next, we spray a safe sealant that will seal in any remaining odors, trapping them under the barrier.  Finally, we paint your area to your liking, so that you can’t tell that a fire even happened.  

It is important to contact a damage restoration professional as soon as you notice any fire damage. SERVPRO of Norwalk/Wilton has over 30 years of experience working with people who have had damage to their property.  If you have any type of damage, call us immediately at 203.324.1642.

Smoke Alarm Facts And Tips To Keep You Safe

3/28/2022 (Permalink)

Having smoke alarms is the first line of defense in home fire detection and safety, especially at night or while you are away from the home.  But smoke alarms require routine maintenance and replacement.  Check out these facts and tips so that you know how important it is to keep your smoke alarms operational.  It may just save your home and your life.


  • Over the last five years, smoke alarms alerted occupants to over half of all reported home fires.
  • 60% of home fire deaths happen in homes with no smoke alarms or smoke alarms that were not operational.
  • 25% of smoke alarms failures occurred due to dead batteries


  • Smoke alarms should be installed in every sleeping room, and on every level of a home.
  • Large homes may need extra smoke alarms.
  • Smoke alarms should be tested each month.  Just one press of the button can save your life.
  • Replace batteries every year, and replace alarms themselves every ten years.

It is important to contact a damage restoration professional as soon as you notice any storm damage. SERVPRO of Norwalk/Wilton has over 30 years of experience working with people who have had damage to their property.  If you have any type of damage, call us immediately at 203.324.1642.

Fire In A Hair Salon

3/9/2022 (Permalink)

Recently, a hair salon in Norwalk suffered an overnight fire due to the wire in one of the blow dryers shorting, sparking, and igniting nearby materials.  We were able to be on scene before the fire department left, so remediation began immediately.  Thankfully the damage was not structural, so we had more of a cleanup and minor rebuilding ahead of us.

First, we removed all of the damaged materials and items.  We disposed of them properly, and moved to the next step of the process. We began to clean all of the surfaces that had smoke and soot damage, making them discolored.  Using safe, but powerful chemicals, we removed all of the unsightly and unwanted residue from counters, floors, walls, and all of the pieces of hairdressing equipment.

Next, we addressed the strong smoke odors that permeated surfaces in the space.  Using a combination of air purifiers and surface cleaners, we removed the bad smells entirely.

Business interruption is always the first thing on any business owner’s mind.  The owner was very pleased that the entire process only took a few days.

It is important to contact a damage restoration professional as soon as you notice any fire, smoke, or soot damage. SERVPRO of Norwalk/Wilton has over 30 years of experience working with people who have had damage to their property.  If you have any type of damage, call us immediately at 203.324.1642.

Tips For Buying A Safe Space Heater

1/26/2022 (Permalink)

Whether at home or at work, many people start to use space heaters to supplement their main heating system when the weather gets cold.  This is especially true when a central air system is not present.  Space heaters offer a relatively efficient way to warm the surrounding area quickly, which is why so many people use them. But not all space heaters are created equally.  There are a few ways that some space heaters set themselves apart.  Read further to know what to look for when shopping for one.

Certification: Space heaters on the market are reviewed by safety organizations that will either pass or fail them.  These certifications should be visible on the outside of the box. Be sure to purchase one with a safety certification.

Shutoff features: You should place your heater on a level surface, but sometimes it may get knocked over.  Some space heaters are equipped with a feature that will automatically turn it off if it is on its side too long.

A good cord: This type of cord will guard against fraying and breakage.  Always plug your space heater directly into the outlet, and never run the cord under a carpet or rug.

It is important to contact a fire damage restoration professional as soon as the flames are extinguished to help limit and remediate the damage. SERVPRO of Norwalk/Wilton has over 30 years of experience working with people who have had fire damage to their property.  If you have any type of fire or smoke damage, call us immediately at 203.324.1642.

Practice Fireplace Safety in 2022

1/7/2022 (Permalink)

Colder temperatures are finally upon Fairfield County.  Many homeowners will be starting fires in their fireplaces, some even for the first time of the season.  Fireplaces are a time-tested and steady way to provide heat for your home.  When properly maintained, fireplaces are a relatively safe source of home heat.  But they can quickly become a hazard if not monitored well.

Use these tips to keep you and your family safe if you are using your fireplace:

  • Have your chimney cleaned prior to use, especially if you haven't used your fireplace in a while.
  • Use a screen in front of the fireplace if possible
  • If you do not have a screen, monitor the fireplace regularly for embers or debris that could be expelled from the fire
  • Have water nearby to extinguish even a small fire if need be
  • Keep children and pets a safe distance from the fireplace

It is important to contact a fire damage restoration professional as soon as the flames are extinguished to help limit and remediate the damage. SERVPRO of Norwalk/Wilton has over 30 years of experience working with people who have had fire damage to their property.  If you have any type of fire or smoke damage, call us immediately at 203.324.1642.

Autumn Fire Damage

8/19/2021 (Permalink)

As the last official month of summer is nearing its end, fall is right around the corner.  Some people may be ready for temperatures to drop a bit, while others want the warm weather to last forever.  But what we all want is to have a fun and safe autumn season.  There are many ways that fire and smoke damage can occur during this season, especially in the beginning. 

Brush Piles

Everyone likes to have a clean lawn.  Many people will turn to brush piles to eliminate fallen sticks and branches that they have cleared from their lawn.  When doing this, make sure to maintain a safe distance whenever possible.  Make sure that your fire is a safe distance from trees and other flammable structures.  Have plenty of buckets of water to use in case the flames begin to spread.

Fire Pits

As temperatures cool down, many people will begin to have fires in their backyard more frequently.  They are a nice way to relax with friends or family during the season.  Embers can easily float up and land on trees, your house, or neighboring houses.  Avoid having an outdoor fire if there is any significant wind in the area.


More people begin to cook inside during the fall season.  Always practice safe habits like cleaning your oven regularly and using safe cooking methods.  Smoke damage in your home can cause discoloration and odors that can persist for a long time.

It is important to contact a fire damage restoration professional as soon as the fire is over to help limit and remediate the damage. SERVPRO of Norwalk/Wilton has over 30 years of experience working with people who have had fire damage to their property.  If you have any type of fire or smoke damage, call us immediately at 203.324.1642.

Do You Have Renter’s Insurance?

5/3/2021 (Permalink)

After a fire in your apartment or rented home, there are so many things to worry about, and so many questions that you may be asking yourself:

Is everyone OK?

What responsibilities do I have?

How will this get fixed?

How long will it take to get back to normal?

One thing that many renters in Fairfield County are most concerned with is their belongings.  Obviously, the lives of you, your family, and your pets are the most valuable things.  But this does not undermine the fact that your possessions are also important.

This is why renter’s insurance is so important to have. For a very small price, you can protect your belongings in the event of a fire. Renter’s insurance will typically cover the cost to repair or replace your belongings, such as clothing, furniture and electronics, up to the limits in your policy. If you are displaced due to the fire, additional costs you incur, like hotel bills, can also be covered.

We have the skilled technicians and specialized equipment needed for your residential fire damage remediation needs.  That’s why SERVPRO of Norwalk/Wilton should be your first call. Contact us at 203.324.1642 for assistance.

While You Wait For Help After A Fire...

3/22/2021 (Permalink)

While your home or business may be severely affected by fire damage, focus on the safety and well-being of people first.  Determine if it is at all safe to stay inside, or if evacuation is necessary.  Treat any injuries with the proper remedies at this time.

After the fire department has extinguished the flames, you will be allowed back in the building or home.  It won’t be pretty, so you will be tempted to start the cleaning process. But there is the potential to make the damage worse by using improper cleaning methods.  You need to call a professional fire remediation company like SERVPRO or Norwalk/Wilton to properly clean the affected areas.  

Until help arrives, try to limit how much you move around in the house, so you don’t agitate soot particles that could become lodged in furniture and carpets.  Make sure that you are not tracking soot through the building, either with shoes or bare feet.  You can place old sheets or towels on top to walk around.  You should not attempt to wash any surfaces, as this may just spread the soot and smoke damage, and make it harder for the professionals to remove.

We have the skilled technicians and specialized equipment needed for your fire damage remediation needs.  That’s why SERVPRO of Norwalk/Wilton should be your first call. Contact us at 203.324.1642 for assistance.

Do You Have A Fire Sprinkler Or Suppression System?

3/9/2021 (Permalink)

Fires are more common than you may think, and even a small fire can leave serious damage in its wake.  Everything from discoloration to odor may result from a small fire that does not even spread very far.  The goal of a sprinkler or suppression system is to limit the spread, and extinguish the fire as quickly as possible.  Some businesses already have them installed, but you may be wondering about getting one for your own business.  Both systems have pros and cons that can inform you on which option is best for you.

Sprinkler Systems

A sprinkler system is made up of a network of ceiling-mounted pipes connected to a water source.  Each sprinkler is sensitive to heat.  When the temperature gets high enough, the sprinklers activate and water flows out.  A sprinkler system is a good method for putting out fires of many types.  Most fires will be extinguished when enough water is introduced.  The negative that comes with a sprinkler system is that there will be a period between when the fire starts and when the system detects high enough heat to work.

Suppression Systems

Fire suppression systems use a combination of dry chemicals, gaseous, foam, and wet agents to suppress and prevent the spread of fire in a building. A suppression system is good for certain types of environments.  One common place you can find one of these systems is in a commercial kitchen, where the probability of a grease fire is higher.  If a building calls for a more delicate solution, there is a suppression system that offers that. 

After a fire in your business, SERVPRO of Norwalk/Wilton has the skilled technicians and specialized equipment needed for your commercial damage remediation needs.  That’s why we should be your first call. Contact us at 203.324.1642 for immediate assistance.

Baseboard Heater Safety Tips

1/27/2021 (Permalink)

It is pretty rare to find baseboard heating elements in any construction built in the last couple decades.  But if your house is older than that, you may still have these types of heaters in your home or business.  They are generally safe and relatively efficient, but can be a fire hazard under the right conditions.  Make sure to take the necessary steps to protect you and your family or business. 

Don’t Block the Flow of Air

The heater warms as chilly air is brought into the unit and coils inside warm the air. That air is pushed into the room as more cool air is drawn into the bottom.  If the flow is obstructed, the coils can overheat, causing a fire hazard.  If there is anything flammable in close proximity to the heater, it may ignite.  Additionally, any curtains should be hung so that they do not end too close to the heater.

Watch Children

Two separate safety issues can arise from children near baseboard heaters.  First, they may try to put their hands inside the heater, where the hot coils are.  If they touch them, they may burn themselves.  Second, if children leave items near the heater, the items bay ignite from overheating.  If your children are old enough to understand, you can educate them on these dangers.

Monitor Dust Accumulation

As air is drawn into the heater unit, dust and small particles will also be drawn in.  If this is allowed to accumulate, it can cause a safety issue when coming into contact with the heating elements.  To avoid this, just vacuum occasionally around each baseboard unit.  It can also cause a foul odor that is unpleasant to smell.

SERVPRO of Norwalk/Wilton is here to help with any fire damage that you may have at your home or business.  We pride ourselves on around-the-clock service and quick on-scene response time.  Give us a call at 203.324.1642 to learn more or get assistance.

Space Heater Safety Tips

1/8/2021 (Permalink)

We are finally experiencing some colder temperatures in Fairfield County. Many homes and businesses will be using space heaters to provide that extra boost of comfort. A space heater does a great job at that, but they can also pose a fire risk when not placed correctly or improperly used.  According to the National Fire Prevention Association, space heaters account for one third of all winter heating fires, and a staggering 80% of winter heating deaths every year. Keep you, your home, and your family safe this winter by practicing these safety precautions: 

  1. Make sure that there is ample room for the heater in any space that you place it in. Set it at least three feet from anything combustible like beds, curtains, or clothing.
  2. If possible, purchase a heater with a tip-over switch. This feature will automatically shut the power off if the heater is knocked over.
  3. Unplug the heater when it is not in use.  Like any electrical appliance, space heaters can malfunction.  If it turns on when you are not home, the risk of a fire increases greatly. 
  4. Make a habit of checking the space heater for wear and tear.  Any damage to the heater could cause it to function improperly.  Also remove any dust that has accumulated, as it could catch fire.
  5. Make sure that smoke alarms are in working order.  This should be done anyway, but is especially important if you are operating a space heater in your home.

While we love our space heaters as much as the next, it's very important to operate them with precaution. It may mean the difference between a warm home and a potential fire.  If you do experience a fire as a result of a space heater, or any other type of fire damage, call SERVPRO of Norwalk/Wilton.  We are available 24/7 for assistance. 

What To Know If Your Neighbor Has A Fire

8/13/2020 (Permalink)

A fire can spring up from nowhere, and can engulf a home or business very quickly.  No one wants their property to suffer fire damage, whether it be a total or partial loss.  What many people do not know is that even a fire occurring in close proximity to your structure can cause significant damage, especially to an asphalt roof.

How does this happen?

A nearby fire can cause damage to your roof by producing a massive amount of heat.  This damage can be diagnosed if you can observe any of the following situations.

  • Melted or runny asphalt
  • Distortion in the top coating of the shingle
  • Blistering due to heat or burning embers
  • Singed shingles

If you can see any of these, your roof may be compromised.  This damage, if not fixed properly, could lead to issues ranging from improper insulation to increased risk for water damage.

If you or your neighbor has a fire, take the time to inspect your roof.  If it looks at all damaged, make sure to get the problem dealt with as soon as possible.  SERVPRO of Norwalk/Wilton is skilled in roof repair after a fire.  Give us a call today at 203.324.1642.

Springtime Grill Fire Safety

3/23/2020 (Permalink)

We are getting very close to the spring season, and with that comes warmer weather. We can’t wait to get outside to enjoy the temperature and new growth that this time has to offer.  With the beginning of spring, there are specific fire dangers that are unique to this time of year.  We leave behind the dangers associated with wood stoves, furnaces, and Christmas trees, but there are things to watch out for that could cause fire damage in the coming months.

A popular springtime activity is grilling.  But after a long time being unused, your grill could present a fire hazard.  Fire departments respond to over 10,000 fires that originated from a grill, with 4,500 of them causing damage to surrounding structures.  Unfortunately, these fires also caused a yearly average of 10 deaths.

Clean your grill of any debris that it may have accumulated, whether in storage or outside.  This will reduce the risk of fire damage, as well as keep your food safe as you cook it.  Make sure the propane tank is still correctly installed.  Leaking propane is an easy way to start a fire, as well as cause injury to those around it.

If you happen to suffer from a springtime fire, give SERVPRO of Norwalk/Wilton a call at (203) 324-1642.  We are available 24/7 to provide assistance.

Fire Damage Restoration In Norwalk Warehouses

3/18/2020 (Permalink)

When a Norwalk or Wilton warehouse has fire damage, the result is often a business interruption. A storeroom or warehouse is the foundation of any business that keeps physical stock on the premise. SERVPRO professionals investigate the damage prior to starting remediation and restoration procedures. It is important to test different deposits to decide the best cleaning strategies.  We also will address any water damage that may have occurred due to fire fighting measures. Here are the ways that we specifically address the unique conditions in a warehouse.

Stock And Material Remediation

After a warehouse suffers any type of fire damage, the inventory inside is often affected.  This represents a potential financial pitfall for business owners. When possible, SERVPRO of Norwalk/Wilton technicians clean the inventory so that the items can be used and sold. We may do this either on site, or via our pack-out service, where we clean them at our facility.

Ventilation And HVAC Cleaning

A fire causes powdery soot to become airborne.  After smoke and soot particles are airborne, the HVAC system can further circulate them if turned on.  SERVPRO technicians clean the ducts as part of our post-fire protocol. This eliminates any foul odors.

Special Attention Paid To Flooring

Elastic security mats are a typical element in storerooms with concrete floors. On the off chance that they are harmed by smoke or soot, they have the potential to retain odor-causing particulates.   We clean such materials with specialized cleaning solutions that will not cause further damage like discoloration.

Contact SERVPRO of Norwalk/Wilton if your business suffers any fire damage. Time is of the essence, and our prepared professionals show up rapidly and make it "Like it never even happened."

Important Tips to Prevent Electrical Fire Damage in Norwalk

3/9/2020 (Permalink)

Contact SERVPRO of Norwalk after suffering fire damage. Read below to learn some tips for reducing your risk of electrical fires.

Residential electrical fires cause over 40,000 fires every year.  The financial fallout of these fires easily tops $1 billion in property damage. This includes structural damage and loss of personal items. Whether you have fire damage from a defective appliance or faulty wiring, it can be near impossible to remediate with your own equipment.  But you can take steps to stop the damage from occurring in the first place.

Reducing Electrical Fire Risks

  • Use surge protectors when possible. When electrical outlets become overburdened, the risk of an electrical fire goes up exponentially.  A surge protector defends against spikes in voltage that can lead to malfunction. 
  • Never leave electronics unattended. Heat-producing appliances like space heaters and irons should never be left unattended.
  • Practice outlet safety. Keep the area around outlets free of combustible materials.  This includes carpets, rugs, and papers.

If your Norwalk home or business requires fire damage remediation, SERVPRO of Norwalk/Wilton technicians are available 24/7 to address the issue.  We specialize in remediating fire damage, and restoring your property to preloss condition.

Second Floor Fire Damage

1/28/2020 (Permalink)

Yellow house with fire damage on second floor and roof. Our team completely fixed this fire damage to this home.

Recently, a fire started on the porch of a multifamily home in the area.  The fire spread to the roof, and within minutes, the roof was engulfed.  We like to save the structure when we can, but unfortunately, the damage was too extensive to salvage.  Our reconstruction team got to work removing the burned material and building the new roof.  The second floor was also extensively damaged, which our team also tackled.  Our crew made quick work of the reconstruction, and the families were able to move back into their home in a relatively fast period of time.

SERVPRO of Norwalk/Wilton provides 24/7 emergency service.  Our experienced technicians are available to help around the clock.  Whether your home or business is affected by water, fire, or mold, our experienced team makes it "Like it never even happened."

Attic Cleaning With Dry Ice Blasting

1/8/2020 (Permalink)

progress of dry ice blasting See the difference dry ice blasting makes.

This multi family home suffered extensive fire damage. Fortunately, parts of the structure only suffered cosmetic damage that we can remove, which also eliminates much of the odor. Odir is using ice blasting, a great tool we use at SERVPRO of Norwalk/Wilton, to restore the attic.

Dry ice blasting is a unique tool that has many advantages, especially in a residential setting.  First, the process leaves no waste.  The dry ice evaporates and no trace of the process is left behind.  Also, the process is green.  It uses no chemicals or solvents that can cause health hazards. The only substance employed is the dry ice itself.

SERVPRO of Norwalk/Wilton provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Electrical Safety Questionnaire

8/14/2019 (Permalink)

If you answer yes to any of the following questions, hire a certified electrician to inspect your home and to potentially update your electrical system:

  • Before plugging in an appliance, do you first unplug another appliance to prevent tripping a circuit breaker or blowing a fuse?
  • Because you don’t have enough outlets, do you run multiple extension cords or plug multiple cords into a single outlet?
  • ïDo your lights dim when you use certain appliances?
  • Are your small appliances like toasters or irons slow to heat?
  • Because you don’t have enough three- or four-way light switches, do you enter rooms and stairways in darkness?
  • Are your furniture arrangements limited because your electrical outlets are limited?

The name of the prevention game for electrical fires: don’t overload, don’t use old, don’t abuse your electrical cords, plugs, and outlets. You don’t want to experience the subsequent fire damage following an electrical fire. A qualified, licensed electrician can help you increase the capacity of your home’s electrical service or add new branch circuits, increasing the number of outlets and decreasing your furniture arrangements to accommodate a limited number of outlets.

If your Norwalk or Wilton home or business suffers damage from an electrical fire, do not hesitate to contact SERVPRO of Norwalk/Wilton.  We have the skilled technicians and specialized equipment to get the job done thoroughly and rapidly.

Hole In The Roof

2/4/2019 (Permalink)

Even a small fire can dramatically affect your home.  One thing that people don’t realize is that in order to properly extinguish a fire, the fire department often has to damage the home in the process.  Two measures that cause damage to the home are sometimes taken.  First, a lot of water is often used to extinguish a fire, which causes water damage to the home.  The second measure is cutting a hole in the ceiling and roof so that heat and smoke can escape,  They do this so that cool air can flow into the house, allowing for easier and safer entry to put out the flames.  This picture shows one such hole.  As part of our rebuild process, we will fix this hole that was made by the firefighters.

SERVPRO of Norwalk/Wilton provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Flash Fire Damage

2/4/2019 (Permalink)

According to the National Fire Protection Association a “flash fire” is defined as a type of short-duration fire that spreads rapidly through a fuel, such as dust, gas, or the vapors of an ignitible liquid, without the production of damaging pressure. This is what it looks like when a flash fire occurs as a result of improper use of propane tanks.  One unit in this multi-family building exploded due to rapid flame movement throughout.  Once the fire department had left, our crew got to work restoring the property.  Please use extreme caution when using and storing flammable substances.  If you suffer a fire or smoke damage at your home or business, please do not hesitate to call us.

SERVPRO of Norwalk/Wilton provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Fire In The Garage

1/30/2019 (Permalink)

Recently, a fire broke out in a home and adjoining garage structure.  Fortunately, none of the inhabitants, one of which was a small dog, were hurt during the ordeal.  The fire consumed most of the interior, and spread rapidly into the garage, pictured here.  You can see just how hot the fire was, based on the damage to the car that was parked away from the house.  We responded quickly by boarding up the structure, and are now in the process of cleaning and deodorizing the interior. Once that step is done, the rebuild can proceed.

SERVPRO of Norwalk/Wilton provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Eliminating Secondary Fire Damage

1/29/2019 (Permalink)

When a fire occurs, it is not only the building that has the fire that is affected. Often, the surrounding structures suffer secondary damage like a layer of soot and smoke odors. If not properly cleaned in a timely fashion, the issue can lead to more permanent damage that unfortunately cannot be reversed. Here we see Odir cleaning the floors of an affected apartment to remove a thin layer of soot that will also remove the resulting odors. Because we responded within hours of the fire being extinguished, this will ensure that no long-term damage will occur.

SERVPRO of Norwalk/Wilton provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Attic Fire

8/2/2018 (Permalink)

This is a recent fire that started in a residential attic.  The fire started when some flammable material was left in front of a skylight, which ignited under extreme heat.  The fire started in the attic, and spread down to one side of the house.  SERVPRO of Norwalk Wilton was called in to remediate the damage.  We will be providing a few different services in this case.  First, we will be packing up contents and belongings to store while other work is being done.  We will also be cleaning the soot off the walls, as well as deodorizing the area from the smoke smell.  Then, reconstruction can begin on the actual frame of the house.

To avoid a similar disaster, remember to keep all flammable objects out of direct sunlight where they may get too hot.

Fire Education Class

8/2/2018 (Permalink)

One of the best ways to learn how to avoid a disaster occurring in your home is to be educated about the issues that can be prevented.  Getting that knowledge at an early age is even more valuable, so it becomes normal at a young age. 

That is why SERVPRO of Norwalk Wilton sponsored a local class for young kids to learn about disaster prevention and management.  The children learned about fire safety in the summer class.  They learned how to make an evacuation plan for the family in the event of a fire, or any other situation where they would need to leave the house.  In the photo, the class is learning about the fire trucks and how they work to put out fires.  Each child even got to spray the hose!

Fire Extinguisher Importance For Your Home or Business

2/5/2018 (Permalink)

Office buildings need specific fire safety equipment to keep both employees and clients safe. This includes smoke detectors, sprinklers, fire alarms, and extinguishers.  

The first step in fire damage restoration is to put out the fire using the proper tools.  A first responder may use an approved portable fire extinguisher to prevent a small fire from growing and causing further damage.  

The National Fire Protection Agency publishes a series of standards and requirements for portable fire extinguishers called NFPA 10, available here.

No matter what the size of the fire, your first priority should be to get everyone out safely and call 911.  Once the fire has been put out, you can call SERVPRO of Norwalk Wilton at (203) 324-1642 to assist.

Whether your Fairfield County home has emergency flood damage or you need your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best.  Learn more about our residential services:

• Water Damage Restoration

• Fire Damage Restoration

• Mold Remediation

• Storm Damage Restoration

• Cleaning Services

• Building/Reconstruction Services

Coping With A Fire

2/5/2018 (Permalink)

When we talk about a fire, or any other disruptive disaster to strike your home, we always refer to SERVPRO’s amazing service and expertise making it “Like it never even happened.”  We talk about drying and repairing, dehumidification and reconstruction.  What often gets looked over is the mental aspect of these events.

During and after a disaster it is natural to experience different and strong emotions.  Emotional reactions can often be strong, with young children at an increased risk of experiencing trauma from a disaster at home.

Talk with someone about your feelings - anger, sorrow and other emotions - even though it may be difficult.  You can also look for help from professionals who deal with post-disaster stress.

For the practical side of dealing with a disaster, SERVPRO of Norwalk Wilton is here to help.

Fire Investigation Assistance

2/5/2018 (Permalink)

After a large fire loss many questions need to be answered such as:

• What was the source of the fire?

• Were there any fire accelerants present?

• Was there negligence or arson activity?

• Was it a mechanical/structural issue or human error?

Local fire departments, private insurance companies, gas and power company representatives and many others are called upon to investigate the scene of the fire and do their best to answer these and many other questions. This process can take from a few days to several weeks.

SERVPRO will set up a containment fence around the perimeter of the property and install any needed wind and/or erosion control barriers. We will bring on site portable restrooms and any heavy equipment such as excavators, backhoes and skid steers that are requested by the investigation team.  We provide the investigators with a mobile office, generators for power, lights and computers, hard hats, gloves, respirators, eye protection, water, coffee and miscellaneous office supplies.

Providing the fire investigation team with all the resources necessary to accurately and quickly determine the cause of the fire, helps streamline the entire insurance claims process, ensuring the reconstruction is started sooner for the property owners, so they can get back to living “Like it never even happened.”

SERVPRO of Norwalk Wilton is here to help with all fire damage and remediation issues. 

Avoiding a Dryer Fire

2/5/2018 (Permalink)

The fear of a dryer fire is one that is not commonly heard of, however, according to the U.S. Consumer Product Safety Commission, there are an estimated annual 15,500 fires, 10 deaths and 10 injuries due to clothes dryer fires. Several hundred people a year are also subjected to carbon monoxide poisoning from improper dryer vent setups. The financial costs come to nearly $100,000,000 per year. In some cases faulty appliances are to blame, but many fires can be prevented with proper dryer venting.

Here are some small steps to take to Avoid a Dryer Fire:

1. Dryer's produce large amounts of lint. Be sure to clean the lint trap after EVERY use of the dryer.

2. Dryer Vents should ONLY be made of metal and be short and straight. Bends and curves result in lint buildup increasing the risk of a fire. 

3. Do not run the dryer when you are away from home or sleeping. 

Aftermath of a Home Fire

3/10/2017 (Permalink)

Recovering from a fire is not easy by any means. It is an emotionally draining process that turns your life upset down. The hardest part comes at the beginning, when you feel helpless and are completely unsure as to how to proceed. With that in mind, our goal is to present to you the fundamental steps you need to take immediately after the fire is extinguished.

Deal With Insurance

You should already be on the phone with your insurance agent before the firefighters even get done putting out the fire. Mind you, this is just the beginning. After a few days, you’ll need to get a copy of the official “fire report” from your local fire department. The insurance agency will likely send an adjuster out to survey the damage and help you get in touch with a restoration agency, such as the professionals at SERVPRO.

If you are renting, then you’ll obviously need to contact the owner of the home. If you own home but don’t have insurance, on the other hand, then you’ll want to speak with the Internal Revenue Service. You might be eligible for something known as casualty loss.

Settle in Somewhere:

Most likely, your home is currently in an unlivable state, meaning you’re going to have to find somewhere else to stay. Your best bet is to stay with friends or family. However, if that’s not an option, check with your insurance company to see if your policy covers temporary living expenses. Otherwise, contact the American Red Cross.

Before you leave, try to rummage through your home for some essential items like the following: Identification Cards, Medications, Eye Glasses / Hearing Aids, Wallets, Credit Cards / Checkbooks, Money. **Only do this AFTER you get permission from the firefighters to reenter your home.**

Turn Off Utilities.

Make certain you get all of your primary utilities turned off.  Why waste money for services when you are not even living in your home? Plus, restoration cannot be performed on your home if there’s still electricity and such running through it. The risks of electrocution would be far too high.

Contact a Restoration Company.

This is perhaps the most important step. You’ll need to contact a professional, full-service restoration company, such as SERVPRO. Our company is trained specifically to deal with post-tragedy damage. Below is a list of some of the things you can expect us to do:

  • The company will start by removing all the water from your home. During a fire, a lot of water from the firefighters hoses usually collects all over the place. Plus, fires sometimes cause pipes to burst, thus leading to even more severe flooding. The point is that restoration cannot begin until the water is first removed.

  • The company will then start with water restoration. Carpets, walls, ducts must be dried. Mold must be removed. Just this step itself can take a few days.

Next is the actual fire restoration. First and foremost, the company will inspect the structural foundation of your home and fix any major problems. Obviously, if a ceiling is about to crash, then it must be attended to before any other restoration efforts can be completed.

Once the structural foundation is secure, the specialists will start cleaning up soot/smoke damage, deodorizing everything (carpets, walls, furniture, etc.) and basically returning the home back to normal. If anything is so damaged that it cannot be repaired, it’ll be removed and thrown away. It’s your responsibility to let your insurance company know what items you lost.

Last, but not least, the company will clean up the remaining mess (dust, debris, etc.) and rearrange everything back into place.

Move Back In.

Finally, you get to move back into your home and resume life. Unfortunately, it can take quite a bit of time before you even get to this final step. We’re talking about several weeks. The truth is that restoring a home from a fire takes a lot of time, a lot of resources and a lot of money.

Just remember to keep in close contact with your insurance company through the whole process. If all goes well, you’ll get your home back in one piece, and you’ll get your lost possessions replaced.

When you have fire, water and mold restoration service needs, give the experienced professionals at SERVPRO a call.