Recent Posts

Why (And How) SERVPRO of Norwalk/Wilton Remediates All Forms Of Water Damage After A Storm

8/2/2022 (Permalink)

When a severe storm hits Fairfield County, and Norwalk and Wilton are affected, water damage is very common.  This is true for homes and businesses alike, even for those that have prepared.

Water can enter your space in a number of ways, whether it be from the roof, the ground, or internally from your plumbing.  The severity depends on many factors, but generally the worse the storm is, the water that can be expected.  And with many points of possible entry, once water is inside, it can inhabit many spaces.

Standing Water – This is water that has pooled and is stagnant in a damaged area.  It can be destructive to many of the materials that it is resting on. Wood flooring and drywall exposed to standing water can quickly absorb this water and allow for a much more rapid deterioration of the construction element.  We remediate this type of storm water by extracting the water and setting drying equipment.

Moving Water – This is water that has come inside, and has gone beyond the visual scope of observation.  You might not always know how widespread water loss effects can be, but water can move beyond the initial entry point.  We make sure to identify and contain the water so that extra areas of damage do not occur.

Hidden Water – This is water that has penetrated the surface of materials, and is now damaging areas that are not observable by the naked eye.  Water can seep down to the subfloor or soak higher into the wall depending on conditions.  This can lead to warped floors, ineffective insulation, and mold growth.  We use tools like a moisture meter or thermal imaging to “see” areas of moisture that need to be addressed.

It is important to contact a damage restoration professional as soon as you notice any property damage. If you’re in need of restoration for water, fire, or mold damage, call on the premier restoration company in Fairfield County to help. SERVPRO of Norwalk/Wilton has over 30 years of experience working with people who have had damage to their property.  If you have any type of damage, call us immediately at 203.324.1642.

The Strength Of The SERVPRO Brand

5/19/2022 (Permalink)

Every year, top publications review major players in every industry, and evaluate them on a number of criteria.  Based on the evaluation, every company is ranked against their peers, as well as against other major companies.  The SERVPRO brand is consistently among the top in both industry and overall rankings.  To give you a better idea, here are the numbers:

Entrepreneur Magazine - one of the top five franchises in the country

Entrepreneur Magazine - the top restoration company in the country

Forbes Magazine - one of the top twenty franchises

These rankings show that the SERVPRO brand is strong, and is recognized as a brand that delivers value to their customers and community.  Backed by this brand strength, SERVPRO of Norwalk/Wilton continues to be a leader in the community for emergency damage restoration and remediation.

It is important to contact a damage restoration professional as soon as you notice any property damage. If you’re in need of restoration for water, fire, or mold damage, call on the premier restoration company in Fairfield County to help. SERVPRO of Norwalk/Wilton has over 30 years of experience working with people who have had damage to their property.  If you have any type of damage, call us immediately at 203.324.1642.

Repainting After A Fire

5/2/2022 (Permalink)

Even having light fire damage can be very disruptive to you, your family, or your business.

Light fire damage won’t cause structural damage, or necessitate any large repairs to the building.  But what you will undoubtedly be confronted with is odor and discoloration. Depending on what the source of the fire was, the discoloration may be very hard to remove, and may be impossible to remove entirely.  So repainting the area may be your only option.  But sometimes, solely repainting the area will not solve the odor issue.

SERVPRO of Norwalk/Wilton has a solution that homeowners and business owners probably will not have access to. Prior to repainting your area, we will use special deodorization machines to draw the smell out of porous areas in your space. Next, we spray a safe sealant that will seal in any remaining odors, trapping them under the barrier.  Finally, we paint your area to your liking, so that you can’t tell that a fire even happened.  

It is important to contact a damage restoration professional as soon as you notice any fire damage. SERVPRO of Norwalk/Wilton has over 30 years of experience working with people who have had damage to their property.  If you have any type of damage, call us immediately at 203.324.1642.

What is an ERP?

4/29/2022 (Permalink)

And how could it help you?

Sometimes, property damage at your business happens.  While unfortunate, there may be little you can do to prevent it.  So the focus shifts to remediating the damage as quickly as possible.

One tool in your pocket could be a SERVPRO Emergency Ready Profile.  Usually referred to by its acronym, ERP, this is a tool that can drastically change how your business is able to respond to property damage.  The ERP is a document that prepares your business for damage by putting you and your local SERVPRO on the same page about the proper response. By having one of these in place prior to suffering property damage, you can get back to business sooner, minimizing loss of revenue.

Here’s how it works:

We conduct a short survey of the property, in which we locate key areas such as shutoffs, entry points, and pertinent vendors.  This information is compiled into one document that both you and SERVPRO of Norwalk/Wilton keep on hand. In the event of damage, both you and SERVPRO know exactly where to respond, and where to locate shut-offs that will limit damage.  When damage occurs, a speedy response is key, and the ERP enables everyone to work to do so.

The best part?  This service is provided to you at no cost!  

It is important to contact a damage restoration professional as soon as you notice any storm damage. SERVPRO of Norwalk/Wilton has over 30 years of experience working with people who have had damage to their property.  If you have any type of damage, call us immediately at 203.324.1642.

Storm Damage Restoration

4/29/2022 (Permalink)

Brutal weather conditions like storm damage can unleash devastation on structures as well as the surrounding area. Wind damage can be a risk to the construction of your home or business, by dislodging the shingles or tiles on the rooftop. As a result, spring showers can make their way into your home, causing water damage or mold over time.  Even more devastating storm elements like hail and lightning can cause serious structural damage as well.  This can include broken windows, siding, and roof.  Any of the mentioned issues may require the assistance of a professional storm damage restoration team.

Here is what you can expect when you call SERVPRO of Norwalk/Wilton:

Whether it is a business or home, we will come to your property and our skilled technicians will do an intensive assessment of the inside and outside of your structure. This will assist them with finding the level of the damage incurred. An estimate for repairs will be provided at this time.

The remediation process has many steps, but SERVPRO of Norwalk/Wilton has over 35 years of experience dealing with storm-related property damage throughout Fairfield County. We can navigate you through every step of the way.

It is important to contact a damage restoration professional as soon as you notice any storm damage. SERVPRO of Norwalk/Wilton has over 30 years of experience working with people who have had damage to their property.  If you have any type of damage, call us immediately at 203.324.1642.

Water Damage In An Office Building

3/30/2022 (Permalink)

Due to the recent cold spell that Fairfield County has experienced, temperatures have been dipping back below freezing, especially at night.  These low temperatures, much like the entire winter season, can bring issues like frozen pipes with them.

One office building in the area was having issues with their heating system.  After getting the issue checked out, they found that one piece of the system had failed, and needed replacement.  Due to the temperatures trending warmer, the issue was not deemed to be of high importance.  Then the weather got cold again…

Once temperatures had dropped, the internal temperature of the building dropped significantly.  This led to not one, but two pipes freezing and bursting.  Water flowed out on the second floor, which seeped down to the first floor.   When employees arrived the next morning, they noticed that the carpet was waterlogged.  

SERVPRO of Norwalk/Wilton was called in immediately after the damage was noticed.  We arrived quickly and extracted the excess water.  Then we dried the area thoroughly.  It is important to contact a damage restoration professional as soon as you notice any storm damage. SERVPRO of Norwalk/Wilton has over 30 years of experience working with people who have had damage to their property.  If you have any type of damage, call us immediately at 203.324.1642.

Smoke Alarm Facts And Tips To Keep You Safe

3/28/2022 (Permalink)

Having smoke alarms is the first line of defense in home fire detection and safety, especially at night or while you are away from the home.  But smoke alarms require routine maintenance and replacement.  Check out these facts and tips so that you know how important it is to keep your smoke alarms operational.  It may just save your home and your life.

Facts

  • Over the last five years, smoke alarms alerted occupants to over half of all reported home fires.
  • 60% of home fire deaths happen in homes with no smoke alarms or smoke alarms that were not operational.
  • 25% of smoke alarms failures occurred due to dead batteries

Tips

  • Smoke alarms should be installed in every sleeping room, and on every level of a home.
  • Large homes may need extra smoke alarms.
  • Smoke alarms should be tested each month.  Just one press of the button can save your life.
  • Replace batteries every year, and replace alarms themselves every ten years.

It is important to contact a damage restoration professional as soon as you notice any storm damage. SERVPRO of Norwalk/Wilton has over 30 years of experience working with people who have had damage to their property.  If you have any type of damage, call us immediately at 203.324.1642.

Don’t Wait To Call After Water Damage

3/16/2022 (Permalink)

No one wants to experience property damage at their home or business.  It can be costly and also overwhelming to deal with for some people.  But putting off the problem will only make it worse.  Small problems in your home can rapidly turn into major issues if they are not remediated in a timely fashion. Both structural damage and mold damage can occur if your home is not promptly dried and standing water is left stagnant. To guard yourself from spending extra time, money, and effort, you should begin the remediation process immediately.

There are two calls that you should make as soon as you are aware of damage.

Professional Remediation Company

As detailed above, you need to start the remediation process ASAP. This will save you in more ways than one.  Call a company like SERVPRO of Norwalk/Wilton, who can arrive on scene quickly to begin.

Your Insurance Company

They will be able to advise you of your policy, deductibles, and coverage.  They will give you a claim number, which will make it easier to facilitate repairs in your home or business.  If needed, they may connect you with an adjuster.

It is important to contact a damage restoration professional as soon as you notice any storm damage. SERVPRO of Norwalk/Wilton has over 30 years of experience working with people who have had damage to their property.  If you have any type of damage, call us immediately at 203.324.1642.

Mind The Drips

3/15/2022 (Permalink)

Sometimes the smallest amount of excess moisture can lead to big problems.  Water damage can accumulate over time, especially when it is occurring unbeknownst to homeowners. That is why we encourage people to routinely check for drips underneath all sinks in the house.  One drip every once in a while will dry up on its own.  But when a drip is slightly more steady, it can cause a variety of issues, all while no one's the wiser.

Mold - Mold grows when excess moisture in a given area does not dry and mold spores are able to multiply.  And because under-sink areas are usually dark, you may not catch the mold until it is so serious that you need the help of a professional.

Odor - Stale or musty odors can result from under-the-sink drips as well.

Water cost - While technically not water damage, this can still be a costly effect of having pipes that are not absolutely watertight. Similar to a toilet that constantly runs, a dripping pipe or faucet can run up your water bill without you knowing it. 

It is important to contact a damage restoration professional as soon as you notice any storm damage. SERVPRO of Norwalk/Wilton has over 30 years of experience working with people who have had damage to their property.  If you have any type of damage, call us immediately at 203.324.1642.

Sewer Backflow Protection

3/11/2022 (Permalink)

Every year, we see hundreds of basements that have suffered water damage. With the spring season coming up quickly, we can expect the amount of rainfall to increase. This will definitely add to the amount of water damages that we encounter.  

Whenever there is heavy rainfall, groundwater levels can swell up.  This may cause sewer lines to become engorged, making them flow in the wrong direction, as there is nowhere for the sewage to go.  This water may flow back into your home from any pipe that is connected to the sewer system.  This includes sinks, showers, and toilets.  When this happens, it is one of the most foul damages that a homeowner can suffer. There is an easy solution to ensure that this doesn't happen to you and your home.

Install a backflow valve

A backflow valve is a device that you can install on your sewer line and is designed to allow water or sewage to flow in one direction, but not the other.  This makes it so that it will flow away from your house, but cannot flow towards the house.  This simple piece of equipment can save you time, money, and a headache down the road.

It is important to contact a damage restoration professional as soon as you notice any storm damage. SERVPRO of Norwalk/Wilton has over 30 years of experience working with people who have had storm damage to their property.  If you have any type of damage, call us immediately at 203.324.1642.